- Position: Insurance Call Center Representative.
- Salary: RM 2000-3000.
- Location: Kuala Lumpur, city center, Jalan Raja Laut.
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An established insurance company in KL is looking to hire a Call Center Sales Agent Representative.
The primary purpose is responsible for customer service inquiries that have been received from external customers.
Job role and responsibilities
As Call Center Sales Agent Representative, your role is to manage and close sales of the motor insurance policy with clients.
Attend to all inbound calls and field questions relating to insurance policy and determine appropriate course of action.
Provide online or telephone calls for Motor Insurance purchases.
Provide customer service by advising customers on insurance policy matters such as endorsement,extension, etc.
Take ownership of any inquiry on insurance policy and determine appropriate actions.
Answer policy level requests for Motor insurance such as policy and billing, cancellation requests processing billing adjustments and refunds.
Receive insurance payment via cash, cheque and credit card.
The person
Male or female.
Possess a Diploma qualification.
Previous experience in insurance customer service with motor insurance products.
Possess effective verbal and written communication skills is high desirable.
Work well independently and as part of team.
Proficient in Microsoft Office usage (Word, Excel, Outlook).
HOW TO APPLY
Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online through JOBSTORE by clicking the apply button to submit your application. Alternatively,candidates may forward their resume directly to us at Chrisjac via our E-mail at jobs@chrisjac.com.my
Interested candidates please submit your application through Jobstore.com
